Inclusion:
- 4 Day Team Leader
- 10 Day CHAPS
- Anti-Bullying and Harassment
- Approach and Attitude
- Audit Management
- Basic English for Care
- Care Planning
- Coaching and Mentoring
- Communication, Documentation and Reporting
- Conflict Resolution
- Customer Care
- Dignity Champion
- Infection Control Champion
- Introduction to Microsoft Excel
- Leadership and Management
- Lone Working
- Managing Complaints
- Motivation and Communication
- Observations
- Risk Assessment
- Safer Recruitment
- Staff Resilience and Self Awareness
- Supervision & Appraisal
- Team Building
- Wellbeing


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